Frequently Asked Questions

Thank you so much for all of your support – it means the world to us and our small Scottish makers. 

For those who have been with us since the beginning, you will know that our WeeBox price has only changed once before in 9 years, something I am very proud of!

Unfortunately as a small family business, we are experiencing cost pressures like never before, so have had to take the difficult decision to review our shipping pricing. 

Last year we were hit by a very weak British Pound, increased shipping costs, supplier costs and now new government tax increases. Not to mention holiday season postal increases, all of which we sustained and did not pass on to our valued subscribers. These have not gone away. Unfortunately, we have had to make a small increase of only £2.00 to your international tracked shipping, from £10.95 to £12.95. This is with great reluctance.

With this small increase, we are committed to working tirelessly to bring you excellent value for money each month. From beautiful gifts, to our free virtual tours, soundtrack and Scottish content – not to mention regular giveaways, competitions (our current Win a Trip for 2 to Scotland!) and maker discounts. 

Thank you for your support and in turn, your support of our 500+ small Scottish makers, many of who rely on WeeBox in these tough times. 

Yours sincerely, 

Amy x (Founder)

Prize Detail

Trip to Scotland during the month of October 2025, to be arranged with the winners.

The prize will be for two people

The prize will consist of a curated Scottish experience across five days, flights, transfers and accommodation included

Elements to the prize will be added in due course

The prize does not include spending money or other meals

Who Can Enter

Entrants must be aged 18 or over

Entrants must have an active WeeBox subscription which began in January 2025 or before

Entrants must have a valid passport by Summer 2025 and be able to travel to the UK.

Entrants must be available for travel during the month of October 2025

How to Enter

You must be subscribed to the February ‘With Love from the Highlands’ WeeBox on sale now.

The competition opens on 7th January at 21.00 hours and closes on 31st January at 23:59 hours. This will be on GMT. Any entries received outside the competition period will not be accepted

Tell us why you love Scotland and why you should win. Entries can be made on social media (Instagram, TikTok, Facebook, X) or via email. For extra entries, include a photo or video that sums up your love for Scotland.

Submissions made on social media should use the #WinWithWeeBox and tag @insideWeeBox (Instagram & X) and @ScottishWeeBox (Facebook & TikTok)

The entrant’s WeeBox subscription must be active and a subscription payment made in January 2025 for February 2025’s ‘Heart of Scotland’ WeeBox. Entrants can make as many submissions as they like, however these will all count under the one entry

Free entries can be made by filling out this form

Winner Selection

There will only be one winner chosen from the submissions across all of the social platforms

Winner will be announced on Tuesday February 14th, Valentine’s Day, from the WeeBox social media accounts and notified individually

WeeBox will not ask entrants to click on any links or request financial information. We ask all entrants to be mindful of fake WeeBox accounts on social media

There is no cash or other equivalent to the prize in whole or in part. In the event of circumstances outside of its control, WeeBox reserves the right to substitute part of the prize with something similar and of equal or greater value. The prize is not transferable in whole or in part

All valid entries received between the opening and closing dates set out above will be eligible to win the prize

Winner Notification and Prize Delivery

The winner will be notified on Tuesday 14th February, Valentine’s Day, 2025

WeeBox will announce the winner on social media and then be in touch with the winner directly to confirm the prize and advise of the following steps

Winners will be contacted through their social media account and the email address associated with their WeeBox subscription. WeeBox cannot take any responsibility for email addresses entered incorrect. Entrants are encouraged to monitor their email addresses, including junk and spam folders, in the weeks after the competition closes

Entry Moderation

By submitting your entry, you are agreeing and confirming that:

• You shall be solely responsible for your entry;
• The entire copyright in the entry belongs to you;
• You have permission from all the people appearing in the entry to submit the submission for these purposes;
• Your entry does not disclose any personal or confidential information belonging to you or anyone else

WeeBox reserves the right to reject and remove entries which, in their reasonable opinion:

• Are in breach of the terms and conditions;
• Contain any content that is indecent or inappropriate, false, misrepresenting, defamatory or malicious, offensive, obscene, pornographic sexual, derogatory, defamatory, violent, abusive, harassing, threatening, objectionable with respect to race, religion, origin or gender, which could reflect negatively upon the name, reputation or goodwill of WeeBox, or which is otherwise unsuitable for publication;
• Promotes any political agenda;
• Anyone acting in a dangerous or irresponsible manner;
• Inclusion of content to which someone else owns the copyright, without the requisite authorisations

Entry Consent

All entry details (name, email address, social media account information and entry photos and videos) will be stored securely by WeeBox for the purposes of running this competition and will be deleted if requested by the entrant at any time. To do so, contact WeeBox at hello@www.weebox.co.uk

Additional Terms & Conditions

1. If fulfilment of any element of this competition will be delayed or affected due to the Covid-19 Pandemic or any other pandemic and resulting Government restrictions, all entrants will be contacted by WeeBox and kept updated of any unavoidable changes to the competition dates, revised fulfilment dates or prizes
2. It is the responsibility of the entrant to provide correct up-to-date details when entering the competition and on acceptance of their prize. WeeBox cannot be held responsible for winners failing to supply accurate information which affects prize acceptance or delivery of the prize
3. An entry must be made directly by the individual entering the competition. Entries (bulk or otherwise) from agents, trade, consumer groups or third parties are invalid and will not be accepted. Entries submitted by macros or other automated means together with entries which do not satisfy the requirements of these Terms & Conditions in full will be disqualified and will not be counted
4. WeeBox accepts no responsibility for lost, incomplete, illegible, misdirected, invalid or delayed entries, all such entries will be void. Proof of sending is not proof of receipt and WeeBox does not accept any responsibility for the non receipt or late receipt of entries due to network failure or for any associated costs to entrants
5. If for any reason any aspect of this competition is not capable of running as planned, including by reason of infection by computer virus, network failure, traffic congestion, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of WeeBox which corrupts or affects the administration, security, fairness, integrity or proper conduct of this competition, WeeBox may in its sole discretion modify or suspend the competition or invalidate any affected entries. If an act, omission, event or circumstance occurs which is beyond the reasonable control of WeeBox and which prevents WeeBox from complying with these Terms and Conditions, WeeBox will not be liable for any failure to perform or delay in performing its obligation but will always endeavour to minimise the effect to participants in order to avoid undue disappointment
6. WeeBox and its associated agents and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this competition, the fulfilment of the prize and/or the use of the prize, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowed by law
7. WeeBox has no control over internet or communication networks and is not liable for any problems associated with them due to traffic congestion, technical malfunction or otherwise. WeeBox will not be held liable to any individual of any fraud committed by any third party, including WeeBox fake accounts across social networks, nor for any event beyond its control including, but not limited to, user error and any network, computer, hardware or software failures of any kind which may restrict, delay or prevent a participant’s entry to the competition
8. The decision of WeeBox in all matters is final and binding and no correspondence will be entered into
9. WeeBox is not responsible for any third party acts or omissions
10. WeeBox reserves the right to cancel or amend this competition due to events or circumstances arising beyond its control
11. The competition is in no way sponsored, endorsed or administered by, or associated with, Instagram, Facebook, Twitter or TikTok. They are not responsible to entrants in respect of any aspect of this competition
12. From time to time, WeeBox may share entrants’ personal data with their agents/representatives to assist with administering the competition, contacting entrants and prize fulfilment (as necessary). By participating in the competition, you agree to the use of your personal data as described here.

1. Introduction These Terms & Conditions govern the WeeBox Loyalty Scheme (WeeBox Clan VIPs). By participating in the Loyalty Scheme, you agree to abide by these rules and conditions. The Loyalty Scheme is designed to reward WeeBox subscribers for their loyalty and engagement. 
2. VIP Status
   • VIP status is awarded to subscribers who have shown exceptional loyalty to WeeBox through continuous subscription, engagement with WeeBox social media, and other forms of support.
   • The longest subscribers will be prioritised for VIP status, but other factors, such as engagement on social media, may also influence eligibility. 
   • VIP status is subject to review, and members may lose their status if they discontinue their subscription for an extended period (see section 4). 
3. Continuous Subscription
   • To maintain VIP status, you must have a continuous subscription. A continuous subscription means that your WeeBox subscription is uninterrupted by cancellations or pauses. 
   • If you cancel your subscription and later choose to rejoin, you may lose your VIP status, as continuity is key to maintaining the benefits of the Loyalty Scheme. 
   • If you have been a loyal subscriber in the past but cancel and return, you will not automatically regain VIP status unless otherwise specified by WeeBox. 
4. Loss of VIP Status
   • If a subscriber cancels their subscription and returns after a break, they may no longer be eligible for VIP status and the benefits that come with it. 
   • WeeBox reserves the right to revoke VIP status at any time for reasons including, but not limited to, violation of WeeBox’s policies, misuse of the Loyalty Scheme, or lack of engagement. 
5. VIP Benefits
   • VIP members will receive exclusive benefits, including but not limited to: 
     • Exclusive gifts and offers 
     • Invitations to VIP-only events
     • Automatic and additional entries in competitions
     • Early access to WeeBox Emporiums ales
     • Discounts from WeeBox makers
     • Features on WeeBox social media and in WeeBlether articles
   • VIP benefits are subject to availability and may be changed, suspended or terminated at the discretion of WeeBox. 
6. Eligibility for the Loyalty Scheme
   • To be eligible for the Loyalty Scheme, you must be an active subscriber to WeeBox with a paid membership and maintain a subscription in good standing. 
   • Participation is open to residents of countries where WeeBox delivers. 
7. Subscription Cancellations
   • You may cancel your subscription at any time. However, cancellation of your subscription may affect your eligibility for the Loyalty Scheme and any associated VIP benefits. 
   • If you cancel and return later, you may not immediately qualify for VIP status, depending on the length of your absence and your overall engagement with WeeBox. 
8. Privacy and Data
   • By participating in the WeeBox VIP Loyalty Scheme, you agree to the collection, use, and sharing of your personal information as outlined in WeeBox’s Privacy Policy. This includes information necessary to manage and administrate the Loyalty Scheme and its benefits. 
9. Amendments to the Terms & Conditions
   • WeeBox reserves the right to amend these Terms & Conditions at any time without prior notice. Any changes will be published on our FAQs and will become effective immediately upon posting. 
10. General Terms
    • All decisions regarding VIP status and benefits are at the sole discretion of WeeBox. 
    • WeeBox reserves the right to suspend or terminate any member’s participation in the Loyalty Scheme if these Terms & Conditions are violated. 

We ship worldwide! 

We already have many of our WeeBox clan receiving Scottish happiness across the world, including the United States of America, Canada, Australia, New Zealand and many more countries! 

When you get to the checkout section of your order, you can choose your country and enter your address information. 

Shipping always costs £10.95, no matter where you are in the world! 

Unfortunately, we cannot guarantee delivery to military bases and P.O. Boxes but get in touch with us if you have any issues receiving your WeeBox, we’re always here to help!

To change the name on your subscription, sing into your WeeBox account here and click on my subscriptions. You will then be able to edit your delivery details by clicking on ‘Edit Delivery Address’ and entering the correct details. This will change the name your future WeeBoxes are delivered to. 

If you need to change your billing information, click ‘Edit Billing Information’ in your subscription details instead. 

If you need to change the name on your account, you can find out how to do this here. 

To change your shipping address, sign into your account here and click on ‘My Subscriptions’. From this page, you can edit your delivery address and this will change the address your WeeBox is shipped to. 

The way our subscription works is you pay a month in advance for the upcoming month’s WeeBox which is then shipped at the beginning of the following month. For your address update to be applied, you need to make the change before your monthly payment is taken. If you need to make a change after payment, please contact us and we will do our best to help.

Please be aware, once your WeeBox has shipped, we are unable to make any changes.

If you would like to cancel an order that has already been placed and paid for, please contact us and we’ll do our best to cancel it and refund you!

Cancelling your subscription won’t cancel any orders, even if you’ve just placed the order. If you start a subscription and then change your mind, please email us so we can cancel and refund before the WeeBox is shipped.

Please be aware, once your WeeBox has shipped, we are unable to cancel it for you but we’ll do our best to help! 

Not to worry and we can help. Please check for any duplicate subscriptions you might have by logging in to your online WeeBox account.

Once you’ve located a duplicate subscription, please cancel it.

If you don’t have a duplicate subscription, please check the quantity number on your order confirmation email. Quantity means the number of WeeBoxes you’ll receive.

Need help? Please contact us

We are always excited to speak with new artisan suppliers producing inspiring Scottish products! We would love to hear about you, simply get in touch by emailing amy@weebox.co.uk and we will get back to you as soon as possible.  

You can see how we shine a light on our Scottish makers via our Blether series ‘Support Small Scotland’.

We’re so sorry to hear this!

Our packing team take such care each month when putting together your wee purple box so its so sad to hear of accidents along the way.

We want your WeeBox experience to be as special as possible so please get in touch with photos attached of the damaged item and our team will help you out! 

We’re so sorry to hear this! We use Scottish newspaper to wrap our boxes and some of our items are quite small so be sure to check all of the newspaper in your box to make sure it isn’t hiding somewhere! Page 4 of your WeeBlether has a list of all the items so remember to double check this too.

We want your WeeBox experience to be as special as possible so please contact us and let us know which item you are missing and we’ll sort this out for you. 

We know how much our clan love Outlander and Jamie and Claire’s epic love story! We have a few Outlander-inspired surprises throughout the year so keep an eye out for announcements on social media or subscribe to our newsletter! 

Our June WeeBox will be Outlander-inspired and we can’t wait to share it with you! This will be on sale from May 1st till midnight on April 31st (UK time). Be sure to order quickly – this one’s always a sell-out! 

Our Festive WeeBoxes are on sale throughout the months of October and November! Check out our website and social media for any updates. 

Refer a fellow Scot-at-Heart and you will both receive a discount on your subscription and a gift in your next WeeBox!

Once your friend has subscribed, let us know and we will arrange your referral gifts! 

It couldn’t be easier! All you have to do is go to our Refer a Friend page here and enter your and your friend’s details. Once you have done this, you’ll both receive an email to confirm and once your friend has set up their subscription, the discount will be applied to both of your accounts! 

Thank you so much for helping us to share Scottish happiness! 

Join the WeeBox Clan channels for all the blether!

Our website – weebox.co.uk

Our Facebook page – ScottishWeeBox 

Our Instagram page – insideWeeBox

Our Twitter – insideWeeBox

Spotify – WeeSounds

Tiktok – ScottishWeeBox

Don’t forget to join in on our monthly #wheresWeeBox competition. Share your photographs of you and your WeeBox with our hashtag and win free prizes from us! 

You can change your account details by logging into your online account here. Go to ‘Account Settings’ and you can update your information from there. 

Make sure we have the right email address as this is where we will send important WeeBox updates and all of your tracking details! 

If you would like a refund for a WeeBox you have received, you can return it to us at your own cost and risk. Once it has arrived with us, we will process the refund for you. You can send it to: 

WeeBox

c/o Dimensions Fulfilment

1 Glenburn Road

East Kilbride

Scotland

G74 5BA

Let us know when you have returned your WeeBox so we can keep an eye out for it. 

Alternatively, WeeBoxes make great gifts! 

We’re always looking for ways to improve your WeeBox experience so as of March 2023, we will be using Royal Mail for the tracked delivery of your WeeBox. 

You will receive an email when your WeeBox has shipped with your tracking number from Royal Mail and a link to track it on Royal Mail’s website. In most instances, the same tracking number can be used on your local carrier’s website, for example, USPS for our US subscribers. 

You may find that you receive fewer tracking update emails than before but we are confident that the new tracking process will provide you with a more comprehensive report of your WeeBox’s journey from Scotland to you. 

You can read more about how the Royal Mail tracking will work here. 

Shipping usually takes up to 21 days but international delivery can be unpredictable so it can take a wee bit longer. We’re always here to make sure you do receive your Scottish happiness so please let us know if you have any concerns.

WeeBox is carefully curated every month to make you feel proud, surprise you and give you a wee grin.

We bring you Scottish discoveries centred around a Scottish theme delivered straight to your door. Please have a wee peek at some of our past WeeBoxes. 

The way our subscription works is you pay a month in advance for the upcoming month’s WeeBox which is shipped in the first week of the following month. Orders are tracked and you will receive tracking information so you can follow WeeBox’s journey from bonnie Scotland to you! 

Take a #wheresWeeBox snap of your WeeBox and share with us to be in with a chance of winning free gifts.

Oh aye!! The spirit of giving is well and truly alive here at WeeBox HQ!

Simply choose their gift plan from our ‘Gifting’ page and we will produce a beautiful personalised card to be included inside their WeeBox – complete with their name and your special message.

This subscription will not automatically renew, so easy to order as a one-off – the perfect, unique gift!

It couldn’t be easier! Just post your photos of you and your WeeBox to Facebook, Instagram or Twitter with the #wheresWeeBox. We will then announce the winner on social media and in our WeeBlether magazine! We can’t wait to see all of our WeeBox clan’s posts! 

You can change your billing information by logging in to your online account here. From your account home page, go to ‘My Subscriptions’ and click on ‘Edit Billing Address’ next to your billing information. 

The way our subscription works is you pay a month in advance for the upcoming month’s WeeBox so as long as you make a payment before the end of the month, you will receive the next month’s WeeBox. Please remember we are in Scotland so be aware of time differences if placing your order on the last day of the month. If you think you’ve missed the deadline, send us an email to hello@weebox.co.uk and we’ll do our best to help!

All of our subscriptions are billed monthly and your payments are taken on the same date every month from the day you begin your subscription. This means that if you place an order on the 18th of the month, your next payment will also be on the 18th of next month. 

If you have returned your WeeBox, please let us know by emailing hello@weebox.co.uk. We will process a refund for you when we receive your WeeBox.

We ship your WeeBox in the first two weeks of each month. You will receive an email with tracking information when your WeeBox is winging its way to you. 

If you can’t find this email, you can log in to your online WeeBox account, go to Past Orders and click View on the order you’d like to track. If your tracking number is available, it will show here.

Once your WeeBox has left the UK, it will be handed directly to your local postal service (USPS, Canada Post, etc.). Your original tracking number from Royal Mail will remain the same for the whole shipping process so you can use the same tracking number on your local service’s website. There is also a link to ‘Continue ‘Tracking’ on your Royal Mail tracking page which will also take you to your local tracking. 

We have a gifting section on our website where you can order a gift subscription.

Simply add your chosen subscription length to your basket and follow the checkout process as normal.

Don’t forget to add your FREE personalised note!

Unlike our normal subscriptions, these do not automatically renew each month. You can find more here.

We’re sorry to hear you’re having trouble placing an order on the website. We accept American Express, Mastercard, Visa and PayPal. Please ensure your card issuer allows international payments as we’re based in Scotland and check the order form is complete to the exact requirement.

When you successfully place an order you’ll automatically receive an order confirmation email.

If you’re still having trouble, please try ordering on a different device. Let us know if you have any questions, we’re always here to help! 

We love being able to showcase small Scottish businesses to our WeeBox clan! You can find more information about each of the suppliers in your WeeBlether magazine. If you have any questions, let us know! 

To change your delivery address, sign into your account here and click on ‘My Subscriptions’. From this page, you can edit your delivery address and this will change the address your WeeBox is shipped to. 

The way our subscription works is you pay a month in advance for the upcoming month’s WeeBox which is then shipped at the beginning of the following month. For your address update to be applied, you need to make the change before your monthly payment is taken. If you need to make a change after payment, please contact us and we will do our best to help.

Please be aware, once your WeeBox has shipped, we are unable to make any changes.

To update your payment information, you can sign into your account here and click on my subscriptions. From this page, click on ‘Edit Payment Method’ and here you can follow the instructions to add new cards and change your payment method. See below: 

If you can’t see the ‘Edit Payment Method’ button, your subscription may be On-Hold due to a missed payment. You can fix this by going to ‘Past Orders’ and clicking ‘Pay’ on the failed order. This will take you to our checkout page where you can enter new payment details.

We would recommend contacting your local delivery provider first to see if delivery can be rearranged. The tracking number you received from Royal Mail when your WeeBox shipped is the same for your local delivery provider so you can use this when you contact them.

If not, contact our WeeTeam and we will do our best to help you out! 

You should receive tracking updates via email from WeeBox, and you will be able to track this on the Royal Mail website for the whole journey. Please check this and get in touch with your local courier if they have your WeeBox for extra delivery information.

Normally we would advise shipping can take up to 21 days, however, as international shipping is so unpredictable at the moment, we would kindly ask that you allow for extra time for your box to land with you.

If your WeeBox is showing as having been delivered but you haven’t received it, please contact your local delivery provider before getting in touch with us. Services, such as USPS, have forms specifically for reporting missing items that are showing as having been delivered and we require you to follow this process before we can take any next steps.

If you’re still worried, you can get in touch with us and we will look into it for you. 

All of our subscriptions are billed monthly and are paid a month in advance for the upcoming month’s WeeBox.

However, unlike our normal subscription, which is ongoing until you cancel it, our gift subscriptions automatically expire after your chosen number of months.

For a special touch we offer FREE personalisation of their card inside with their name and a special message from you.

We also have a bonnie wee gift card which can be printed out and lets your loved one know they will be receiving the gift of Scotland! 

To change the length of your subscription, sign into your account page here. When you click on ‘My Subscriptions’ you will see the option to ‘change duration’ at the bottom of the page. 

When you click this, it will take you to the check out process. All you have to do is choose your new subscription length and complete the check out process. This will cancel and replace your previous subscription and change your billing date to the date you are ordering. 

Please be aware that gift subscription durations are unable to be changed. If you would like to extend a gift subscription, you will have to place a new order for a subscription. 

These accounts are nothing to do with WeeBox and we would only ever contact you directly from our main WeeBox social media pages. Forward them on to us and please block and report these accounts and any other who contacts you claiming to be us. Also please do not click any of the links they send you as this might be a scam. If you want to double check anything, send us a message on our main accounts and we’ll confirm for you! 

To update your payment information, you can sign into your account here and click on my subscriptions. From this page, click on ‘Edit Payment Method’ and here you can follow the instructions to add new cards and change your payment method. See below: 

If you can’t see the ‘Edit Payment Method’ button, your subscription may be On-Hold due to a missed payment. You can fix this by going to ‘Past Orders’ and clicking ‘Pay’ on the failed order. This will take you to our checkout page where you can enter new payment details.

The way our subscription works is you pay a month in advance for the upcoming month’s WeeBox so as long as you make a payment before the end of the month, you will receive the next month’s WeeBox.

If you have missed a payment, your subscription will be On-Hold. You can reactivate it by logging into your online account, going to ‘Past Orders’ and clicking ‘Pay’ on the failed order. If this is in the same month as the payment was attempted, you will still receive the following month’s WeeHox. 

If you update your payment method after that month has passed, please email us at hello@weebox.co.uk when you have made your payment and we will make sure you’re not missing out on any Scottish happiness!

The way our subscriptions work is you pay a month in advance for the upcoming month’s WeeBox which is then shipped in the first two weeks of the following month.

Orders are shipped at the beginning of each month and you will receive an email with your Royal Mail tracking number which you can use on both the Royal Mail website and your local delivery provider’s (for example, USPS) website.

Please check your spam folder for this email and add to your contacts to receive tracking information updates.

Yes, and we’d love to help you out! You can find them here on our website. If you have any specific requests, contact us letting us know which item you would like to buy. 

Yes, and we’d love to help you out! You can find them here on our website.

If you have any specific requests, contact us letting us know which item you would like to buy. 

If you would like to see some examples of Past WeeBoxes, search #wheresWeeBox on social media to see posts from our WeeBox Clan!

When you get to the check out, there is the option to add a gift note in the shipping details area.

If you didn’t see this when placing an order or would like to change it, contact us and we will do our best to help you out!

Double-check all of your details and try again on a different device.

If this still doesn’t work, you can reset your password through this link.

If this still doesn’t work, get in touch with us and we can set you up with a temporary password to regain access to your account.

 Your payment will be taken in your local currency and this will be based on the conversion rate at the time of your order. You can check what the current conversion rate is here.

If you have any questions or think there has been a mistake, feel free to contact us! 

Firstly, thank you for being such a special and valued part of our WeeBox Clan.  We love having you and sharing Scottish happiness with you.  

Your items may be delivered by Delivery Duties Unpaid (DDU). Subsequently, customers may have to pay import VAT and a handling fee in the receiving country before they can receive their parcel from our delivery partner.

How these DDU’s are being applied is different in each country so we are unable to share exactly what this will mean month to month for your WeeBox.  

The amount you may be charged depends on the value of the items you have ordered and while we do our best to avoid extra charges for subscription WeeBoxes, we would ask that you are aware of this, especially with Emporium orders.

 Should you wish to make any changes to your WeeBox subscription, we are always here to help.

Each WeeBox is filled with at least 5 traditional and iconic Scottish products showcasing the best from our network of Scottish, artisan suppliers. All worth over £50 and often exclusive to WeeBox, we guarantee they will fill you with pride, surprise you and give you a wee grin! They come packaged in Scottish newspaper (so you can have a peek at the headlines!) and are a combination of luxury, quirky and heritage items that you can wear, eat, read or display in your home … to inspire you and also the next generation you may be teaching about their Scottish roots!

You will also receive a monthly WeeBlether magazine filled with exclusive Scottish content and stories from you, our WeeBox clan, as well as information on your gifts! Not to mention an exclusive virtual tour from internet-sensation Andy the Highlander and a carefully curated WeeSounds playlist! 

If you would like to see some of our past items, search #wheresWeeBox on social media to see posts from our WeeBox Clan!

We sometimes offer discount codes through partnerships or in our newsletter which you can sign up for on our site. 

Please be aware that you can only use one discount code per order.

Any discounts we offer on subscriptions will usually only be valid for the first payment, afterwards, you will be charged the full price each month.

It couldn’t be easier! Simply log into your account and choose the option to ‘skip one month’.

When you do this, this will skip your next payment and your subscription will automatically restart the following month. 

Thank you for having been a part of our WeeBox clan – we’re sad to see you go.

Remember you can always skip a month of WeeBox instead!

You can cancel your subscription by logging into your online account. From your account page, go to ‘My Subscriptions’ and click ‘Cancel’ at the bottom of the page. 

To double check, please sign into your account here and click on ‘My Subscriptions’. From here you will be able to see and change the quantity of subscriptions you have. 

If you need to cancel a subscription, you can find out more about this here. 

If you need to cancel an order you have already placed, you can find out more about this here.